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Check your confirmation carefully as it details the
terms and conditions of renting the highway motor coach.
Your reservation is confirmed. Your deposit should be in
our office within seven days of confirmation.
1) The deposit requirements are as
follows $250.00 for bookings under $2,500.00 or
otherwise 10% of the booking cost. The balance is due in
full 10 days prior to travel date. We request that you
notify us immediately in the event that you have to
cancel your charter. A cancellation charge of $250 will
be imposed if not cancelled at least 10 days prior to
travel date. For Holiday or long weekends 21 days
cancellation notice is required. Cancellation with in 10
days to 4 days, a charge of 50% of the charter rate will
be assessed, 3 days to 1 day, a charge of 75% of the
charter rate will be assessed. Departure day
cancellations will be 100%
If customer makes any changes to the
itinerary and/or if travel or time exceeds the amount on
which the quote/confirmation is based, the customer
agrees to pay any additional charges at the prevailing
rates.
Driver's hours of service is a maximum
of 14 hours in one day (includes driving and
on-duty-not-driving time). A third party (user of this
service) must not request or allow driver to exceed this
limit. Third parties include tour operators, group
leaders, teachers, chaperones, hockey coaches, escorts,
etc. Shared responsibility means third party can be
charged for driver's hours of service violation. Other
driver's hours of service restrictions apply. (Note:
while driving in the US the rules differ.)
Unless otherwise stated in the
quote/confirmation, all applicable fees, such as toll,
parking, admissions and related taxes are not included
in the price quoted and confirmed.
All damages or "Special Cleaning"
fees caused by passengers will be assessed by the
carrier and will be charged to the customer, if deemed
necessary.
All property will be handled at the
passengers risk. Carrier will not be held responsible
for lost articles.
Assignment of Specific equipment and
or drivers cannot be guaranteed.
Law strictly prohibits smoking
and alcohol consumption on board buses.
The carrier will make every effort to
meet times on contract, however, delays due to weather,
road construction and maintenance, road accidents,
customs/immigration, border security and other issues
are beyond the control of the carrier and not the
responsibility of the carrier.
No Standees permitted on charter
coaches Carrier will not be liable for failure to
operate a charter due to an act of God or work
stoppages.
Passenger comfort and the environment
are both very important to this company and the customer
agrees to minimize its requests that require engine
idling
It is the full responsibility of the
customer to obtain, at their own expense, all necessary
travel documents required by all relevant government
authorities, including all ports of call, and to comply
with the laws thereof; Canadian Citizens traveling to
the United States must be have a Canadian Passport, or a
birth certificate issued by the province in which you
were born and valid picture ID such as a drivers
licence, or a Canadian Citizen Card. US citizens must
have a valid US passport or approved secure document
showing proof of citizenship. Citizens of other countries
can call us or the US consulate for the latest
requirements. It is at the passengers cost to be sent
back to Canada if refused at any border crossing.
Boarding will be denied (without refund) for any
passenger who cannot provide proper documentation.
Price increase shall be permitted if
the customer has not paid in full or the services have
not been altered by the customer then; the total price
of the travel services is increased and the cumulative
increase, except any increase resulting from an increase
in retail sales tax or federal goods and services tax.
Final payments will be accepted and posted from 21 days
prior to departure.
Please note that the living standards
and practices in the United States of America and the
standards and conditions there with respect to provision
of utilities, services and accommodations may differ
from those found in Canada.
We recommend and all passengers have
Travel medical insurance when going outside of the
province. If passengers require insurance they can
purchase From Get Away Tours and Travel Inc.
"Our passengers
travel on the most environmentally friendly mode of
transportation"
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